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                                                                                              Refund Policy

 

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Thank you for shopping at Digital Hub. We take pride in delivering high-quality digital products. However, due to the nature of our digital products (such as ZIP and PDF files), we do not offer refunds or exchanges once the purchase is complete. Please carefully review the following terms before making a purchase.

 

1. No Refunds or Exchanges All sales of digital products, including but not limited to files in ZIP or PDF format, are final. Once the payment is processed and the product is delivered, we are unable to offer refunds, exchanges, or cancellations.

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2. Product Delivery Upon successful payment, digital products are immediately available for download or access via the email provided at checkout. You will receive a link or instructions to access your product as soon as the transaction is complete.

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3. Issues with Accessing Products If you experience any difficulty downloading or accessing your digital product, please contact our customer support team at [insert contact email] within 24 hours of purchase. We will do our best to resolve any access issues promptly.

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4. Product Quality and Compatibility We strive to ensure that our digital products are of the highest quality and are compatible with common software programs. However, it is your responsibility to ensure that you have the necessary software to open and view the files (such as ZIP extraction software or PDF readers). If you encounter technical issues or compatibility problems, our support team is available to assist you.

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5. Error in Delivery In the unlikely event that you receive a corrupted or incorrect file, please contact our support team at [insert contact email] as soon as possible. We will verify the issue and provide a correct copy of the product.

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6. Refund Exceptions While we do not offer refunds for digital products in general, exceptions may be made under certain circumstances, such as technical errors on our part. If you believe you are entitled to an exception, please contact us, and we will assess the situation on a case-by-case basis.

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